All-in-one

Call Tracking

Sales Suite

Reservations

CRM

Technologies

Staytrax makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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Insightful tools that report incoming calls at a glance

Available Agents

Keep track and effectively manage the peaks and valleys of downtime and uptime. Analyze what times are busiest for you so you have enough agents on hand to answer calls.

Accepted Calls and Wait times

Review how many calls you get per day and the ROI on the calls answered. What were the calls about and ask yourself whether there ways to create a better experience for the customer.

Missed Calls and Hang-ups

Abundant call hang-ups and missed calls are missed opportunities for sales. Track whether the wait time is an issue or use the tracking system to call them back.

Overview

Analyze and improve your efficiency and ROI

Our scalable team software gives flexibility for teams of all sizes to improve their customer service by quickly visualizing the general statistics of past and incoming calls. Staytrax enables the ability to review overall team efficiency by tracking average wait times and short call hangups. As an all-in-one CRM you can further review past calls for training purposes or to check the ongoing status of successful cases. Automatic accounts are created for new calls and repeat callers will have their past profiles pulled up quickly for the team’s customer service representatives to follow up on cases.

Call Information

Keep track and effectively manage the peaks and valleys of downtime and uptime. Analyze what times are busiest for you so you have enough agents on hand to answer calls.

Listen and Review

Review how many calls you get per day and the ROI on the calls answered. What were the calls about and ask yourself whether there ways to create a better experience for the customer.

Priority Calls

Abundant call hang-ups and missed calls are missed opportunities for sales. Track whether the wait time is an issue or use the tracking system to call them back.

Tracking

What customers like you have to say

This service helped me miss less calls and retain more clients than ever before!

Mary Scott

Founder & CEO